Contact New Hope utility billing at 763-592-6760 or at [email protected] at least five business days prior to your closing date.
Please provide the following information:
- Service address
- Your name and phone number
- Forwarding address for the final bill
- Closing date
- Title-closing company name and phone number
- New buyer's name
The transfer cannot be completed if any of the above information is missing.
Before Buying a Home
Delinquent and unpaid utility bills are the responsibility of the property owner. If a property changes ownership, the new property owner becomes responsible for any outstanding utility bill balance. Before purchasing a home in New Hope, the city encourages potential homeowners to make sure that all past due utility accounts are paid in full or that enough money has been set aside in escrow at closing to cover the final bill amount.
To Inquire About a Utility Account Balance
To inquire about a utility account or special assessments on a property you must do so in writing. The request may be faxed or emailed (see contact information above at right). Please include the following:
- Name, phone number and email address of person requesting information
- Address of property in New Hope
- If property is being sold:
- Closing date
- Buyer's name
- Title-closing company name and phone number
You may also fill out the Property History \ Assessment Request form on the website to request property information. The utility billing department will respond to your request within a few business days.